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RETURN POLICY
Last updated October 05, 2024
Thank you for shopping with us. We hope you are satisfied with your purchase. However, if for any reason you’re not fully happy with your order, we offer a straightforward return and exchange policy. Please read below for detailed information.
RETURNS
You may return any item within thirty (30) days from the purchase date. To be eligible, the item must be unused, in its original condition, and include all tags, labels, accessories, and any gifts that came with the purchase.
RETURN PROCESS
To initiate a return, please contact us at [email protected] to obtain a Return Merchandise Authorization (RMA) number. Once you have the RMA number, securely pack the item with all original components, including proof of purchase, and send it to the address below:
SecurityGuru
Attn: Returns (RMA #)
Lohnergasse 9,
B406, Vienna 1210, Austria
Please note that return shipping charges are your responsibility. We highly recommend using a trackable shipping method to ensure safe delivery.